Customer support Representative- Check ‘n Go/Allied Cash Loan

Can you enjoy supplying service that is excellent building lasting consumer relationships? Do you want to go beyond conventional jobs that are retail begin to build your job? Have you got curiosity about being an integral part of an industry-leading monetary solutions business? Isn’t it time to make the next move? If that’s the case, we wish to speak with you!

Summary of Part and Key Accountabilities:

Our Customer Service Associates have reached the center of that which we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial category of companies. Daily in metropolitan areas and towns in the united states, they have been greeting clients, processing applications, responding to inquiries about services and products, advertising new services, and much more — all because of the aim of delighting our respected clients. We offer cash solutions for genuine people and make an effort to function as very first option for everyday monetary solutions. We users concentrate on building relationships to make sure consumer needs are now being offered utilizing the most useful items we are able to provide.

Essential Duties:

  • Relationship management: place our clients during the center of every thing we do. Exemplify our Sales culture. Serve and educate clients regarding the item profile. Escalate dilemmas into the shop Manager, DDO, and Corporate Office if not able to resolve the problem straight because of the client.
  • Cash management: Handle and count currency, money, and coins to incorporate handling a money cabinet, counting money deposits, going cash from secure safe to cash drawer as well as other money managing requirements. Accountable for bank deposits or bank pick-ups. Balance batch that is individual with shop product product product sales reports at end of time and help with resolving over/shorts as required.
  • Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
  • Conformity: accountable for conformity with company/State policy and procedures Federal that is including regulation relevant.
  • Inbound/Outbound calls: response phone inquiries as a result to questions that are general client applications, demands or any other dilemmas. Put outgoing client courtesy and collection phone telephone phone calls prior to federal regulations and shop running procedures.
  • Brand Ambassador: improve the Check ‘n get brand name expertly and make sure shop look ( external and internal) is maintained to business requirements. Help out with the execution of most Company marketing plans and programs, ensuring exact and set-up that is timely exemplary execution and within founded due dates.

Minimal Education and Enjoy Forced:

  • 2 yrs sales that are previous customer support experience preferred.
  • Couple of years cash managing experience chosen.
  • Should have personal dependable transport in conformity with posted policy and procedure. This could NOT add public transport, transportation from household or buddies. Must keep a valid license and Automobile that is valid Insurance used by the organization.

Real Needs:

  • Retail/Office environment
  • Money Managing
  • Extensive watching of computer displays
  • Should be able to raise as much as 50lbs. with or without reasonable accommodation

Travel / Attendance:

  • Should be in a position to go to all shops in the assigned region
  • Could be expected to journey to neighboring districts
  • May need travel that is overnight

Additional Eligibility Skills:

  • Demonstrated capacity to interface with brand new and payday loans online Cumbria current customers and keep effective relationships.
  • Established experience navigating conversations with dissatisfied customers.
  • Demonstrated success in high volume retail environment.
  • Successful capability to multitask projects that are various contending priorities, manage time effortlessly and remain organized.
  • Demonstrated capability to work individually in an environment that is autonomous restricted direction.

Why Select Axcess Financial and look ‘N Go/Allied Advance Loan:

  • Axcess to chance: we have been a business frontrunner with vast possibilities to discover, develop and develop your job at areas throughout the United States.
  • Axcess to Impact: engage in a group of committed peers customer that is positively impacting lives everyday through outstanding solution and enduring relationships.
  • Axcess to Life: Join a supportive company that wants you to definitely really enjoy yourself — outside and inside of work.

Furthermore, we provide: competitive compensation (base pay + incentives) and advantage programs ( ag e.g., medical dental, term life insurance), a good premium time off system, 401k retirement plan, tuition reimbursement, plus a work environment that is engaging.

About Axcess Financial:

Our company is a privately held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to take care of their personal funds whenever, where and exactly how they desire. It is our objective to have individuals the income they want whenever it is needed by them. We verify we do this in a real means that is responsible and of their means.

Dedication to Diversity:

Axcess is dedicated to employing and keeping a diverse workforce. We’re proud to be an Equal Opportunity/Affirmative Action-Employer, making choices without respect to competition, color, religion, sex, sex identity or phrase, intimate orientation, national beginning, genetics, impairment status, age, marital status, protected veteran status or some other protected course.

This publishing is supposed to explain the nature that is general of work likely to be done and it is maybe not a thorough listing of all obligations, duties and abilities necessary for the positioning.